iYogi is a next -generation computer support company, providing superior technical assistance to home and small business consumers via phone and remote online access. iYogi is leading the way for a new breed of service providers from India, developing a direct-to-consumer model for reaching customers worldwide. Live 24/7/365 support coverage extends to technologies that we use every day. iYogi is privately held with investments from SAP Ventures, Canaan Partners, and SVB India Capital Partners.
iYogi makes technology simple, affordable, and manageable by providing a complete IT infrastructure solution with one point of support and accountability. We manage the technology for you so that you can manage your business. iYogi creates a standardized environment for your business, which enables you to focus on your business and helps your enterprise remain competitive in the market.
May' 2005
iYogi's provide support to individuals, digital home, Small Office Home Office (SOHO), and Small businesses.
Tailored to meet your IT infrastructure support needs, our products will ensure that you always get the required IT support services every time – on time which is delivered to you by experienced and certified technicians. We provide the following products and services:
Managed Services Setup & Install Managed Monitoring Services
iYogi provides Live 24X7X365 support to consumers, SOHO, and Small Businesses via Phone and remote access. iYogi has also launched its proprietary tool bar "Support Dock" that rests on the user's desktop to offer a single interface to the user for proactive maintenance and support. Support Dock offers the following functionalities:
Instant Recovery: An incremental back-up system that can be programmed to a daily/weekly/monthly frequency to restore the PC to the last known good condition for software’s, data files and personal settings. System recovery within 15 minutes for 10 GB data. Push-to-Talk: An intelligent dialer to schedule a call with the iYogi technician (including the option for a preferred technician) without requiring to browse through Interactive Voice Response (IVR). Live Help: Instantaneous hands-free trouble shooting that eliminates the telephony process through remote access.PC Maintenance: Proactive PC health-check functionalities including disk management, defragmentation, disk clean-up, startup manager, browser optimization and memory optimization. My iYogi User Space: Individual subscriber space featuring real-time user/PC information as recorded by iYogi, call history, resolution status, video review files of remote support actions, online data repository and networking platform to connect with other iYogi customers across the globe. Differential Online Back-up: Stores data in encrypted form for data security and saves up to five (5) last versions.
iYogi has more than 550 employees and growing at a rapid rate.
iYogi's Live 24/7 server support services is available to customers in United States, United Kingdom, Canada, & Australia, iYogi is aggressively expanding to several new geographies across the globe.
iYogi's customer approval rate of 95% and resolution rate of 87% are amongst the highest published benchmarks in the computer support industry.
iYogi currently holds the following certifications:
certified Gold Partner certified Professional - Systems Engineer certified System Administrator Web Site Business:
Business: www.iyogibusiness.com
Consumer: www.iyogi.net
Corporate Headquarters iYogi Technical Services Pvt. Ltd. DLF Building No. 6, Tower C, Cyber City Gurgaon - 122002, Haryana, India
Red Herring Top 100 Global Company' 2008: Out of the 1,800 successful and highly eligible companies, iYogi has been recognized as one of the Red Herring Top 100 Global companies. Red Herring Top 100 Asia America' 2008: iYogi has been recognized as one of the 100 "Most promising" Asian companies that are driving the future of technology. Red Herring Top 100 Asia America' 2007: iYogi was named as Finalists for the "Red Herring 100 Asia" Awards 2007. |
