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Customer complaints are important to iYogi. We try to ensure that our services and products are of the highest quality. Therefore, we bring you the opportunity to share a complaint based on your own consumer experience with us by filling up a complaints form.
We at iYogi, would like to assure you the best services and products. To provide you with the same, we look to your valuable opinion. We offer an interactive way for our customers to post their suggestions, opinion or complaints by filling up a form. The form is specially designed for our customers so that they can tell us about our services and experiences with us whether good or bad. We request you to submit genuine comments as that will really help us to serve you in better manner.
Joshua Arango
5 Feb, 2013
Earlier I thought how a company can take anyone’s complaint so seriously merely by posting it on a form. But when I filled iyogi complaint form to reach out to the company and discuss my experience, I was all amazed with their response. They were quick and extremely polite.
Daulton Perillat
1 Feb, 2013
Perfect medium to register your complaint… I’ve used iYogi’s single incident plan and I’m quite happy with the way technician handled my call. While resolving the issue, he briefed me the problem and the measures taken to solve it. I have no issues with the team… but this form will surely help people who had hard luck during their tech support session.
Tim Mann
21 Jan, 2013
iYogi complaint form helped me get my issue fixed after one of their technicians left it half-resolved. A new technician was assigned to work on my problem, who gave 100% assistance in solving the problem. Thank you guys for your help!
Rafael Pinzon
14 Jan, 2013
There is hardly any company that thinks about their customers. But iYogi is doing something exclusive for their customers. It seems that these guys are actually concerned about the computer problems faced by its customers. The best part is, the response to this complaint form is completely splendid. You are a savior.
Joey Berg
11 Jan, 2013
Would you guys actually hear our cries and complaints on services and behavioral issues of technicians? I never had any such issues with technicians except some trivial connectivity problems through past one year of my association with iYogi. But, overall a great step and attempt to hear more from us. Thumbs us!
Meg Conger
26 Dec, 2012
Such attempts boost up customer’s confidence in a company. Complaint forms ensure that the company is genuinely interested in the benefit of their customers. iYogi has been a great tech support provider and I’m sure that with iYogi complaints form, they are going to touch new heights. All the best iYogi and keep up the good work!
Bob Blasy
18 Dec, 2012
I appreciate iYogi’s attempt to value their customer’s complaints and suggestions. Very few companies do that. This move of iYogi has boosted my confidence in the company and I’m sure this will help both the customers as well as the company to build a long-lasting relationship with each other…
Michael Carney
13 Dec, 2012
With the launch of iYogi complaints form, the response time has significantly reduced. Getting a solution to your problem has become way faster now. My complaint was answered in 2 days. Earlier it used to take much longer as there was no proper forum. I’m sure this will bring in lots of improvements. This is exactly how I like to interact with a service provider.
Lauren Briseno
11 Dec, 2012
My experience with iYogi has always been outstanding. I have never had any problem with their tech support whatsoever. I’m impressed by iYogi’s new move. iYogi complaint form will help customers resolve their issues and will also give company an opportunity to understand customer grievances in depth.. I wish iYogi all the best!
Luke Brooks
7 Dec, 2012
Good suggestion Steph, I agree with you. I have also never faced any problem with iYogi. My support sessions have always been handled perfectly. But at the same time I think this complaint form helps iYogi hear their customer complains in case they are not satisfied with the support they have received… Good job iYogi!!!
Tracey Rivers
3 Dec, 2012
I would really like to appreciate the quick response time taken by iyogi team members to respond to the feedback received via complaints form… My problem was answered within a short period of 3 days. I have never experienced such a quick response time. In fact, i was expecting no response at all. But i was proved wrong by iyogi.
Steph Salgado
26 Nov, 2012
I think that you guys should rename this page as iyogi feedback form or iyogi suggestion form because your support services are so good that I don’t think any customer of yours would be having any problems with you. If you don't wish to rename it, then you should make it clear here itself that it is not only for voicing your complaints but the customers can send their views, suggestions and other feedbacks also through this page.
Julian Orozco
15 Nov, 2012
iYogi is a true savior!!! They have helped me every time I had faced computer issues. I congratulate them for launching their complain services through iYogi complaints form. This will help them understand customer problems and chalk out ways to deal with them. I am sure this will help IYogi strengthen bond with their customers…
Treasure Willige
8 Nov, 2012
The way iyogi team responds to the complaints form is very appreciative. In my opinion this will make resolving of issues more speedy. I am accessing the services of iyogi tech support for the last two years. I think that this initiative of iyogi will take iyogi to new heights. All the best to you iyogi...
Kevin Wills
6 Nov, 2012
I got tangled with my printer spooler problem and the worst part was that it happened when my tech-savvy bro was outta town! However, he left a message on a sticky post to contact iYogi to handle technical hiccups in his absence. I wrote about that problem on iYogi Complaint form and it worked! A guy called within couple of hours inquiring about the problem and fixed my printer!
Weaks Liller
30 Oct, 2012
I recently purchased Windows 8 Pro installtion disk from iyogi shop. I received the installation DVD within the stipulated time, however when I inserted it into my Windows 7 PC's optical drive, it was not working. I was worried as the money I spent has gone waste. I half heartedly voiced my complaint here on the iyogi complaint form. The other day i got a call from an iyogi representative, he listened to my problem patiently, and promised to replace the DVD. Today i hav received a mail from iyogi that my DVD has been despatched and i hav to return the faulty DVD back to the courier guy. Thanks a lot iyogi for starting this complaint form.
Steven Wright
22 Oct, 2012
My PC was bombarding me with excessive virus alerts and messages and even worse, I couldn’t even run the antivirus on my PC. After a series of failed attempts, I reported the problem at the iYogi Complaint form. Within just about one hour of posting, an iYogi technician called me to inquire about the problem and actually resolved the issue within 40 minutes – I was thoroughly impressed with iYogi’s tech support service.
Dylan Lamaster
19 Oct, 2012
I recently upgraded to the consumer preview version of windows 8. however, my parents were used to working on windows 7. Therefore I want to go back to windows 7. I don’t know how to do this. I called my friend, he too was blank on this. But, he suggested me to avail the single incident support service of iyogi as it is free. i called iyogi and the guy on the other end was quite helpful to me in suggesting that what i need to do to bring back the previously installed OS on my PC. i really appreciate the timely help offered by iyogi.
Cody Schultz
17 Oct, 2012
I’m amazed at the way iyogi complaints form work… Getting my issues resolved has become way quicker than before. I am a regular subscriber of iyogi services and think that this initiative will help iyogi earn fortunes… All the best iYogi!
Deirdre Luna
12 Oct, 2012
Prompt service… I liked the way iyogi complaints form work… A different team is assigned to cater the estranged customers.. they work quickly and take each complaint hands-on… I got my issue resolved in 2 days through the complaint form… I’m very happy…
Bob Murr, Michigan
27 April, 2012
I used the iyogi complaint form the last time I had an issue with my photoshop software. But since it was nothing urgent, I tried the iyogi complaints form, basically just out of curiosity, to get it fixed. I got a pleasant surprise when only an hour or so later a technician from the company gave me a call and enquired about the problem. He said that they have come across my complaint on the form. It was not long before my problem got resolved. I thanked him and the company profusely for taking customer support service so seriously.
Robert
23 March 2012
The iyogi complaints form has practical utility; it helps improve resolution time, among others. It is no joke trying to get through the line to one of the iyogi customer service personnel, as there may are hundreds of people doing the same thing at any given time. The complaints form does away with such issues, and anyone can take time and jot down his complaint. I have used it just once to highlight an installation issue; they made a call the very next day and settled my issues. That is sweet.
Allarick
15 March, 2011
I didn’t think that I would end up using the iyogi complaints form and that the experience would be so sweet. For a change, when I had an issue with the support dock I instead of following the usual ritual of making a call to the tech support guys, just dropped a complaint on iyogi complaints form. And pronto…...very happy that it came of well
Alicia Bennett
29 September, 2011
iYogi Complaints: Technical Issues
I am quite surprised with the way iYogi managed my computer’s technical issue last night. I have been subscribed to iYogi since 2 years, but yesterday was the first time iYogi didn’t served me appropriately. Perhaps, I was asked to call twice because of some default in their line. In my earlier conversations with the iYogi gies, they have always called me back. And apart from the call, the tech guy didn’t have much knowledge about my computer’s problem and was only focusing on renewal of the subscription. This kind of output from iYogi was never expected. Hope this iYogi complaints form helps iYogi to get the actual picture of their techies.
David McLeod
29 September, 2011
I am really disgusted with the way iYogi functions. I mean, no doubt that iYogi provides the best technical support to us, but the renewal part of my subscription really get on my nerves. I get plenty of mails and calls for the renewal of my subscription everyday, which irritates me the most. iYogi plays the part of informing or reminding me about the same quite well, but that doesn’t mean that they will keep bothering me until and unless I get pissed off with their extended concern.
Mason, Wichita
25 August, 2011
I had called iYogi to help me remove a corrupt antivirus on my system but the technician had botched the job and my system went on the blink. I used the services of the iYogi Complaint Form to get my complaint heard. This is a great new initiative by the firm, I feel.
John Dyke, NY
19 August, 2011
I feel iYogi has done yeomen service by bringing out iYogi Complaint Form. This will help both the firm and the customer to come to an understanding. Trust me-it works. I had used it when the company erred while correcting a flaw in my computer. The issue was taken care of within the next few hours.
Kevin P, Utah
21 june, 2011
iyogi complaints : waiting for Technician
Iyogi guy working on my computer remotely said he will call me back! 28 hrs later no one called me. I dont know whether my computer is working fine or not. I cancelled my dentist appointment waiting for his call. I am so not happy with the service.
I signed for a year of contract, I am writing a formal complaint at IYOGI compliant cell, someone from customer service reading this kindly look into it.
Customer Account no 56734*******
Issue / purpose of call.........
Marc Jasper
24 june, 2011
Iyogi Complaints: DNS CLUSTERING
iyogi business support guys helped me fixed my problems. I am amazed at their quick response. They are my first choice, but recently when I tried re-do my network setup and asked help from them they simply denied saying they are not suppose to touch the clustering issue of my network when I asked them to help me they said they dont work on it.
Its against their policy something called black list, On this IYOGI complaints page I am writing so that someone can help me with my problem
I am using windows Server 2000 I am facing problem with DNS Clustering
We provides unlimited 24/7 technical support to companies on the phone and via remote access.
iYogi Scam
Shane Lancaster
21 Mar, 2013
Generally you can’t rely on complaints form to put your opinion. But iyogi complaints form is different. All you have to do is right in your feedback or complaint and in very less time they will reply you. I am very satisfied with iyogi and their technicians.