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Managed Monitoring Services

 

Data drives your business systems and processes. To solve problems and maximize availability & performance of your business systems you must first have access to extensive details on the daily operation of your IT service infrastructure. We will empower you with this information and knowledge by monitoring, collecting and disseminating data on availability and performance from your disparate sources and assets across your IT infrastructure from end to end.

Our monitoring tool uses advance technology like Unified Threat Management, Windows Management Instrumentation & Simple Network Monitoring Protocol which monitors your network 24x7 using Microsoft API’s to collect alerts and send it to us over a secure channel.

Our tool does not Collect\Reveal any sensitive data or any personal information.

With our advanced network asset tracking and Performance monitoring services, you not only save time, effort and money, you also maximize the use and efficiency of your company’s IT infrastructure. After all, the efficient working of your IT assets is critical to the productivity of your organization. And we understand this fact as none other.

We provide the following:

iYogi will continuously monitor the health of your IT infrastructure and manage its growth.Monitoring Tool will maximize uptime as the resolution is based on the information captured through monitoring.Monitoring Tool will enhance the security of infrastructure by Integrating with leading antivirus providers, patch management, security auditing, alerting and reporting.Monitoring Tool helps in improving the performance of IT infrastructure by Identifying trouble spots that influence employee productivity. Monitoring Tool helps to Control the assets and helps you to prove to the authorities exactly what IT assets you do have and the value.
To help increase the efficiency of your IT infrastructure, we offer the following monitoring services:

Server Monitoring

Server monitoring serves as one of the most critical components of Server Management. To ensure system’s error free productivity, it is important to constantly monitor the status of managed servers. Our remote server monitoring services brings you the following:

Remote monitoring of all warning events and error that get generated on the server giving us enough time to pro actively analyze the server and provide suitable action plan to eliminate or minimize the downtime.Analyze and monitor the hardware components of the server like CPU (version and clock speed), all hard disk drives (i.e. total used and free disk space). Installed software’s at customer site like windows update history, service pack and the version of the windows operating system. All windows event that get generated can be customized by applying appropriate configuration for the following columns Event Log.


Network Monitoring

By conducting rigorous 24x7 network monitoring sessions, our taskforce of certified Computer Experts and Cisco Certified Network Administrators take a deep insight into ongoing status of your network. This is primarily done to identify potential system bottlenecks before they actually lead to any anomaly.

We configure everything back at our location. Once configured for maximum results, our iYogi engineers easily notify when your server goes down or a user alters their configuration or a possible security threat comes about.

Our complete process of network monitoring also offers you an effective method to implement and enforce policies throughout your IT environment. Everything is operated, managed, powered through a centralized console. Our work is available for your review and you can also proactively monitor all of the servers, workstations and remote computers.

Website Monitoring

Our system administrators offer systematic measurable technical assessments of your website via the remote reporting system. Using the gathered data, our engineers generate monthly trend analysis reports and analytical reports including details such as uptime/downtime charts as well the total downtime details to help you have an excellent indication of your website's performance over a specified time period.

Our Proactive Website Monitoring let us to notify you

When your website is not accessibleWhen Response time of the website crosses 30 seconds False Alarm Elimination
Event log Monitoring

With the Event Logs, our professional system administrators derive data about your system components and monitor specific event, categories, and event IDs on a local or remote computer from a centralized console. This is done to identify and diagnose the source of current system errors and potential resource bottlenecks to secure your network from internal attacks and other security threats.

Other add-ons of our Event Log Monitoring Suite are CPU, Monitoring and Disk Utilization Monitoring. It is done to monitor the chief health parameters of server components such as CPU, memory and Disk Utilization which in return helps us to alert you regarding events of low disk space, high CPU utilization etc thereby preventing server outages.

Infrastructure Monitoring

iYogi offers an Infrastructure Monitoring Suite for a qualitative and quantitative assessment of your sever to prevent unnecessary and time consuming server problems and tune it for smarter productivity. Everything is maintained by our elite taskforce of certified Computer Experts and Cisco Certified System Administrators who monitor and analyze your network resources via a centralized console – 24x7.

We offer the following in our Infrastructure Monitoring Suite:

Server Monitoring Network Monitoring Website MonitoringEvent Log Monitoring
All these server management challenges together make for an efficient Infrastructure Monitoring Suite which serves as an economical and efficient substitute to the multiple disparate systems conventionally used to manage your networks.

Benefits of Managed Monitoring Services

Using iYogi’s Managed monitoring services can provide the following benefits:

Maximized uptime Proactive vs. reactive Increased accountability Increased staff utilizationImproved network’s performance Increased responsiveness Make informed financial decisions Increased security
Monitoring Tool Reporting

Our monitoring tool manages and generates the following reports:

Asset Management: Generates information for hardware devices for a specific device or site. Continuous Monitoring: Shows the availability, response times and content for all devices of a specified Site. Proactive Maintenance: Shows descriptive information of a Windows server, as well as its availability.Service Delivery (Summary): Shows an overview of a Site across Windows Servers and Workstations and includes a network health score, patch summary, security scan summary, asset overview, top problem devices, alert summary, trouble ticket summary and work completed

 
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