London, UK -Jan 06, 2006 --- Computeractive magazine, published by VNU Business Publications Ltd, today announced that it is partnering with iYogi, an established provider of remote technical support services for home users, to launch reader exclusive technical support packages. Issue 203 of Computeractive which hits shelves on 24th November will include the first of a series of exclusive offers inviting readers to sign up to iYogi for expert and hassle-free technical support on all of their PC problems.
For a set fee of ?54.99 to Computeractive readers, users will be able to enjoy unlimited technical support from iYogi for 12 months, a service that previously has not be offered in the UK. Unlike the usual per-incident or minute based support plans where charges can mount up, iYogi offers ongoing-relationship driven technical support with a free-phone number. Issue 203 will also feature an alternative offer where readers will be given the chance to trial iYogi’s service for three months as well as receiving six issues of Computeractive magazine for just ?19.99.
As the UK’s best selling consumer IT publication Computeractive is constantly looking at ways to provide its readers with access to the best technology advice without the jargon or complexity of traditional IT brands. iYogi has a team of highly skilled support managers and technicians ideally placed to offer readers’ of Computeractive with unrivalled technical support without great expense.
Timothy Webb, Marketing Manager at VNU Business Publications said: “We are confident that our partnership with iYogi will benefit Computeractive’s readers and give them access to a service that addresses all of their PC and home computing issues quickly and conveniently within a great value for money package. The concept behind iYogi is simple; most PC problems are software related and therefore can be fixed remotely. With an internet connection, the remote iYogi technicians can work on your pc as easily as if they were sitting next to you.”
iYogi has hired the best and brightest Indian IT desktop support managers and technicians to provide unrivalled service to home computer users across UK. Using the internet (via remote management software) and the phone, iYogi subscribers will now be able to have their PC and home computing issues addressed quickly and easily.
The iYogi team is trained to provide professional support for multi-vendor personal computer and peripherals. With an 16 hour support service during weekdays, from 7am to 11pm; and 12 hours on weekends, from 8am to 8pm; the iYogi team is always on standby to help. iYogi technicians are proud of their work and proud of the fact that iYogi is an Indian company providing the best service to PC users around the world.
iYogi aims to make your PC experience a positive one. iYogi is a service developed by IQ Resource Pvt. Ltd (www.iqresource.com).
VNU is a global information and media company with leading market positions and recognised brands in marketing information (ACNielsen), media measurement and information (Nielsen Media Research), business information (Billboard, The Hollywood Reporter, Computing, Intermediair) and directory publishing Golden Pages).
VNU is active in more than 100 countries, with headquarters in Haarlem, The Netherlands, and New York, USA. The company employs 38,000 people. Total revenues amounted to EUR 3.9 billion in 2003. VNU is listed on the Euronext Amsterdam (ASE: VNU) stock exchange. For more information, please visit the VNU website at www.vnu.com
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