NEW YORK, NY--(MARKET WIRE)--Oct 25, 2007 -- iYogi, a next-generation computer support outsourcing company, announced today that its services are now available to consumers and small businesses in Canada as well as the United States and United Kingdom. iYogi offers 24/7 online and phone-based support services for laptops, desktop PCs and peripherals such as printers and multi-functional devices.
"We're very excited to offer our personalized support services to customers in Canada," said Vishal Dhar, president of iYogi. "We have already received an enthusiastic response from Canadians to our annual subscription for unlimited access to computer support at a flat rate of (CAD) $119.99. We look forward to further expanding iYogi's availability and service offerings to users worldwide over the next few months."
iYogi is the first direct-to-consumer service company from India providing support for an extensive range of hardware, software, and operating systems commonly used by individuals and small businesses. iYogi provides unlimited yearly subscription plans for (CAD) $119.99 and pay-as-you-go support options starting at (CAD) $9.99. Combining their proprietary database technology with specialized training of experienced staff has resulted in thousands of satisfied customers worldwide.
iYogi reports a 93% customer satisfaction rate and 87% resolution rate audited across a random sample, representing 60% of its subscriber base. This is the highest known industry benchmark for desktop computer support services.
For a complete list of technologies supported by iYogi and a detailed list of service plans, visit http://www.iyogi.ca or call 1-800-237-3901.
ABOUT IYOGI
Headquartered in Gurgaon, India with offices in New York, NY, iYogi provides personalized computer support for small business and home office users. iYogi offers 24/7 phone and online assistance for technologies we use every day and supports products from a wide range of vendors. Utilizing proprietary technology, iMantra, and superior team talent, iYogi delivers higher resolution benchmarks and service levels than competing support services. For more information and a detailed list of supported technologies, visit: www.iyogi.ca.
Contact:
Vishal Dhar
President Marketing
iYogi, Inc.
12 Desbrosses St.
New York, NY 10013
Phone: 212-203-2681
Fax: 1+888-867-2715
vishal@iyogi.net
Ann Revell-Pechar
Revell-Pechar, Inc.
C: 404-550-0802
O: 678-691-0533
ann@revellpechar.com |
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